FAQs

What are your minimums?

We do not have minimums – order as few or as many as you’d like! For more information regarding terms and conditions, click here.

How long does it take for an order to arrive?

Please allow 1 - 2 business days for processing. We typically ship every order UPS Ground, which takes 2 - 3 business days. So, once your order has been placed, expect it in about 4 – 5 business days.

Do I have to pay by credit card, or can I set up a credit account?

When ordering online, you can pay via credit card or be billed via a Net-30 account. For more information regarding terms and conditions, click here.

I’m frustrated! The web site isn’t working, I can’t find what I want, my order is messed up, my bill is wrong! What do I do?

Contact Diane McLendon at 888-719-5003 or dmclendon@kcstar.com. She will assist you – and if she can’t, she will put you in contact with someone who can!

What is this Autoship program I keep hearing about?

We have developed two quilt shop-friendly Autoship programs – designed to meet your needs! It’s simple – and free – and you receive STEEPER DISCOUNTS, FREE SHIPPING, and many other perks! Click here to learn more.

I’m interested in advertising on your site. Who do I contact?

Call toll-free 888-719-5003 or email info@kansascitystarquilts.com.

Are your books available via distributors?

Yes, the major U.S. distributors carry many Kansas City Star Quilts books; some International distributors carry them as well.